{"id":297066,"date":"2026-01-08T15:23:00","date_gmt":"2026-01-08T14:23:00","guid":{"rendered":"https:\/\/group-gac.com\/?p=297066"},"modified":"2026-09-08T16:16:55","modified_gmt":"2026-09-08T14:16:55","slug":"guide-crm-dsn","status":"publish","type":"post","link":"https:\/\/group-gac.com\/en\/guide-crm-dsn-2\/","title":{"rendered":"CRM paie (DSN) : comprendre et r\u00e9cup\u00e9rer son Compte Rendu M\u00e9tier"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"297066\" class=\"elementor elementor-297066\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7e719b e-con-full e-flex e-con e-child\" data-id=\"a7e719b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b773a23 e-con-full e-flex e-con e-child\" data-id=\"b773a23\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3166314 elementor-widget elementor-widget-heading\" data-id=\"3166314\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Titre1\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qu'est-ce qu'un CRM (Compte Rendu M\u00e9tier) ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d50cc40 elementor-widget elementor-widget-text-editor\" data-id=\"d50cc40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Le Compte Rendu M\u00e9tier (CRM) est un rapport \u00e9mis par les organismes sociaux \u00e0 destination des employeurs apr\u00e8s la transmission de leur D\u00e9claration Sociale Nominative (DSN). Ce processus est crucial pour les entreprises responsables du contenu de leur DSN.<\/p><p>Tous les organismes destinataires de la DSN (CNAV, AGIRC-ARRCO, r\u00e9gimes g\u00e9r\u00e9s par la Caisse des d\u00e9p\u00f4ts&#8230;) transmettent les r\u00e9sultats de leurs v\u00e9rifications d&rsquo;exhaustivit\u00e9, de conformit\u00e9 et de coh\u00e9rence des donn\u00e9es aux organismes de recouvrement (URSSAF, MSA). Les employeurs sont ainsi inform\u00e9s des r\u00e9sultats via un CRM.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d377fd elementor-widget elementor-widget-heading\" data-id=\"4d377fd\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Titre2\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Les deux grandes familles de CRM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f0e63c elementor-widget elementor-widget-heading\" data-id=\"4f0e63c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Le CRM mensuel normalis\u00e9\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00fb352 elementor-widget elementor-widget-text-editor\" data-id=\"00fb352\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les employeurs doivent corriger les anomalies remont\u00e9es dans un temps proche de la derni\u00e8re \u00e9ch\u00e9ance d\u00e9clarative, sous peine de p\u00e9nalit\u00e9s.<\/p><p>La norme NEOReS (norme d&rsquo;\u00e9change optimis\u00e9e des retours des organismes destinataires) vise \u00e0 faciliter la correction et la mise \u00e0 jour de la paie via un format unique. Cette normalisation concerne uniquement les transmissions d&rsquo;un organisme de protection sociale (OPS) vers le d\u00e9clarant dans le cadre global de la DSN \u2014 elle ne concerne ni les retours amont (CCO, BAN, accus\u00e9s de r\u00e9ception des SI m\u00e9tiers), ni les retours du dispositif PASRAU.<\/p><p>Le contenu des CRM mensuels normalis\u00e9s est pr\u00e9vu par l&rsquo;article R.133-13 du code de la s\u00e9curit\u00e9 sociale. Chaque mois, le CRM mis \u00e0 disposition de l&#8217;employeur comporte les anomalies constat\u00e9es dans la pr\u00e9c\u00e9dente DSN, ainsi que celles constat\u00e9es dans les DSN ant\u00e9rieures et non corrig\u00e9es. \u00c0 noter : \u00e0 partir d&rsquo;une date fix\u00e9e par arr\u00eat\u00e9, et au plus tard le 1\u1d49\u02b3 janvier 2028, les taux de cotisation AT\/MP et de versement mobilit\u00e9 seront \u00e9galement remont\u00e9s via ces CRM.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b2f33e elementor-widget elementor-widget-heading\" data-id=\"8b2f33e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">CRM 119, CRM 120, CRM Identit\u00e9 et CRM 130 : les CRM normalis\u00e9s par organisme<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7f9ec4 elementor-widget elementor-widget-text-editor\" data-id=\"c7f9ec4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>CRM normalis\u00e9s URSSAF<\/strong>\u00a0(depuis f\u00e9vrier 2023) : le compte rendu 119, transmis \u00e0 H+4 du d\u00e9p\u00f4t de la DSN, et le compte rendu 120, transmis \u00e0 J+5 de l&rsquo;\u00e9ch\u00e9ance DSN.<\/li><li><strong>CRM Identit\u00e9<\/strong>\u00a0(depuis juin 2023) : compl\u00e8te les retours normalis\u00e9s de l&rsquo;URSSAF et de la MSA en proposant l&rsquo;am\u00e9lioration des donn\u00e9es d&rsquo;identification des individus d\u00e9clar\u00e9s (cf. fiche consigne 2627).<\/li><li><strong>CRM normalis\u00e9s MSA<\/strong>\u00a0(depuis juillet 2024) : le CRM 130, transmis \u00e0 J+1 au plus tard du d\u00e9p\u00f4t de la DSN. Il ne concerne que les donn\u00e9es de la p\u00e9riode courante, contrairement aux CRM normalis\u00e9s URSSAF.<\/li><\/ul><p>En pratique, jusqu&rsquo;au 31 d\u00e9cembre 2027, les organismes de recouvrement peuvent notifier les anomalies par tout moyen. Ce n&rsquo;est qu&rsquo;\u00e0 partir de 2028 que les retours se feront exclusivement via un CRM normalis\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91cf826 elementor-widget elementor-widget-heading\" data-id=\"91cf826\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Le CRM de rappel (annuel)\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1f0302 elementor-widget elementor-widget-text-editor\" data-id=\"b1f0302\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Le CRM de rappel est un rapport \u00e9mis au titre de l&rsquo;ann\u00e9e N, en mars N+1, par l&rsquo;URSSAF (ou par la MSA sous forme de lettre d&rsquo;observations). Il recense les anomalies non corrig\u00e9es alors qu&rsquo;elles ont \u00e9t\u00e9 constat\u00e9es et remont\u00e9es au cours de l&rsquo;ann\u00e9e N via les CRM mensuels.<\/p><p class=\"lead-in\">\u00c0 r\u00e9ception d&rsquo;un CRM de rappel, l&#8217;employeur peut :<\/p><ul><li>Corriger les donn\u00e9es erron\u00e9es au plus tard \u00e0 la seconde \u00e9ch\u00e9ance de d\u00e9claration qui suit la notification (soit avant mai N+1) ;<\/li><li>S&rsquo;opposer aux constats de mani\u00e8re motiv\u00e9e dans ce m\u00eame d\u00e9lai, afin d&rsquo;\u00e9viter une DSN de substitution.<\/li><\/ul><p>Le CRM de rappel : v\u00e9rifie la coh\u00e9rence des donn\u00e9es cumul\u00e9es sur l&rsquo;ann\u00e9e (cotisations, r\u00e9mun\u00e9rations, effectifs) ; met en \u00e9vidence les anomalies annuelles non d\u00e9tect\u00e9es lors des contr\u00f4les mensuels ; favorise la proximit\u00e9 avec les organismes de recouvrement (Suivi DSN, DSN Fiab, PEP&rsquo;S) en ouvrant une phase contradictoire avant tout redressement ; consolide les donn\u00e9es sociales de l&rsquo;ann\u00e9e \u00e9coul\u00e9e ; constitue un outil suppl\u00e9mentaire de fiabilisation, en dernier recours avant une \u00e9ventuelle DSN de substitution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc5190d elementor-widget elementor-widget-heading\" data-id=\"cc5190d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Zoom : le CRM 124, le CRM de rappel annuel<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-729c14d elementor-widget elementor-widget-text-editor\" data-id=\"729c14d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Le CRM 124 est le nom donn\u00e9 au CRM de rappel de l&rsquo;ann\u00e9e en cours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-32f5f0a e-con-full e-flex e-con e-child\" data-id=\"32f5f0a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-688835c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"688835c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Dates de mise \u00e0 disposition, marche \u00e0 suivre pas \u00e0 pas, anomalies substituables : retrouvez le d\u00e9tail du CRM 124 dans notre page d\u00e9di\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0a1a34 elementor-align-center elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"e0a1a34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/group-gac.com\/infographie-crm-rappel-124\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voir le CRM 124 \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b7fc05 elementor-widget elementor-widget-heading\" data-id=\"7b7fc05\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Titre3\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pourquoi les CRM sont-ils importants ?\n<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd08e71 e-con-full e-flex e-con e-child\" data-id=\"cd08e71\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6215bc0 e-con-full e-flex e-con e-child\" data-id=\"6215bc0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e02b5f elementor-widget elementor-widget-heading\" data-id=\"0e02b5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Les CRM reposent avant tout sur :<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae4a51d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ae4a51d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"encart-alerte\"><div class=\"piece-card\"><div class=\"cat-card\"><ul><li>La garantie du respect des exigences l\u00e9gales et r\u00e9glementaires, \u00e9vitant p\u00e9nalit\u00e9s et sanctions.<\/li><li>La protection des droits des salari\u00e9s (retraite, assurance maladie, ch\u00f4mage&#8230;).<\/li><li>L&rsquo;identification d&rsquo;axes d&rsquo;am\u00e9lioration dans la gestion de la paie et des d\u00e9clarations sociales.<\/li><li>La pr\u00e9paration facilit\u00e9e des bilans comptables et sociaux gr\u00e2ce \u00e0 des donn\u00e9es pr\u00e9cises et consolid\u00e9es.<\/li><\/ul><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9e5ee5 elementor-widget elementor-widget-heading\" data-id=\"f9e5ee5\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Titre4\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comment r\u00e9cup\u00e9rer son CRM ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf4c64c elementor-widget elementor-widget-text-editor\" data-id=\"bf4c64c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vos CRM (DSN) sont accessibles sur <a href=\"http:\/\/net-entreprises.fr\/\" target=\"_blank\" rel=\"noopener\">net-entreprises.fr<\/a> ainsi que via votre logiciel de paie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f88477a e-con-full e-flex e-con e-child\" data-id=\"f88477a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cf16a68 e-con-full e-flex e-con e-child\" data-id=\"cf16a68\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c106115 e-con-full e-flex e-con e-child\" data-id=\"c106115\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-271a5ad elementor-widget elementor-widget-heading\" data-id=\"271a5ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">01<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d832e23 elementor-widget elementor-widget-heading\" data-id=\"d832e23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Acc\u00e9der \u00e0 net-entreprises.fr<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76ce1a4 e-con-full e-flex e-con e-child\" data-id=\"76ce1a4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7203915 elementor-widget elementor-widget-text-editor\" data-id=\"7203915\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"chapitre\"><div class=\"ch-body\"><div class=\"step-block\"><div class=\"step-right\"><p>Rendez-vous sur <a href=\"http:\/\/www.net-entreprises.fr\" target=\"_blank\" rel=\"noopener\">www.net-entreprises.fr<\/a>, qui centralise vos d\u00e9clarations sociales.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e2553d e-con-full e-flex e-con e-child\" data-id=\"2e2553d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-921df39 e-con-full e-flex e-con e-child\" data-id=\"921df39\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51eacba elementor-widget elementor-widget-heading\" data-id=\"51eacba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">02<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f98f20 elementor-widget elementor-widget-heading\" data-id=\"8f98f20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">S'identifier<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-056fc37 e-con-full e-flex e-con e-child\" data-id=\"056fc37\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78bb017 elementor-widget elementor-widget-text-editor\" data-id=\"78bb017\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"chapitre\"><div class=\"ch-body\"><div class=\"step-block\"><div class=\"step-right\"><p>Cliquez sur \u00ab S&rsquo;identifier \u00bb en haut \u00e0 droite de la page, puis entrez vos identifiants (num\u00e9ro SIRET et mot de passe).<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d064c9 e-con-full e-flex e-con e-child\" data-id=\"3d064c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-063818a e-con-full e-flex e-con e-child\" data-id=\"063818a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d493fb elementor-widget elementor-widget-heading\" data-id=\"0d493fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">03<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5360853 elementor-widget elementor-widget-heading\" data-id=\"5360853\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Acc\u00e9der au service DSN<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b664f8 e-con-full e-flex e-con e-child\" data-id=\"1b664f8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61bd0e4 elementor-widget elementor-widget-text-editor\" data-id=\"61bd0e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"chapitre\"><div class=\"ch-body\"><div class=\"step-block\"><div class=\"step-right\"><div class=\"step-block\"><div class=\"step-right\"><p>Une fois connect\u00e9(e), s\u00e9lectionnez \u00ab DSN \u2013 D\u00e9claration Sociale Nominative \u00bb sur le portail officiel des d\u00e9clarations sociales en ligne.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00d714c e-con-full e-flex e-con e-child\" data-id=\"00d714c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-13215bb e-con-full e-flex e-con e-child\" data-id=\"13215bb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78f6520 elementor-widget elementor-widget-heading\" data-id=\"78f6520\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">04<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85eaa66 elementor-widget elementor-widget-heading\" data-id=\"85eaa66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Consulter l'historique<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-020bf9d e-con-full e-flex e-con e-child\" data-id=\"020bf9d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4946153 elementor-widget elementor-widget-text-editor\" data-id=\"4946153\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"chapitre\"><div class=\"ch-body\"><div class=\"step-block\"><div class=\"step-right\"><div class=\"step-block\"><div class=\"step-right\"><div class=\"step-block\"><div class=\"step-right\"><p>Dans le tableau de bord, ouvrez l&rsquo;onglet \u00ab R\u00e9capitulatif \u00bb et utilisez les fl\u00e8ches pour retrouver une \u00e9ch\u00e9ance pass\u00e9e, puis cliquez sur la loupe de vos d\u00e9clarations.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e29871f e-con-full e-flex e-con e-child\" data-id=\"e29871f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-af4d901 e-con-full e-flex e-con e-child\" data-id=\"af4d901\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc93a05 elementor-widget elementor-widget-heading\" data-id=\"cc93a05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">05<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fc2eea elementor-widget elementor-widget-heading\" data-id=\"2fc2eea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Trouver le CRM de l'organisme de votre choix<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e60699 e-con-full e-flex e-con e-child\" data-id=\"8e60699\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b75faf0 elementor-widget elementor-widget-text-editor\" data-id=\"b75faf0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"chapitre\"><div class=\"ch-body\"><div class=\"step-block\"><div class=\"step-right\"><div class=\"step-block\"><div class=\"step-right\"><div class=\"step-block\"><div class=\"step-right\"><div class=\"step-block\"><div class=\"step-right\"><p>Choisissez le CRM de l&rsquo;organisme souhait\u00e9 : une page d\u00e9di\u00e9e \u00e0 l&rsquo;anomalie s&rsquo;ouvre.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a4a0022 e-con-full e-flex e-con e-child\" data-id=\"a4a0022\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9c4001a e-con-full e-flex e-con e-child\" data-id=\"9c4001a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f71f18 elementor-widget elementor-widget-heading\" data-id=\"1f71f18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">06<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-722ce27 elementor-widget elementor-widget-heading\" data-id=\"722ce27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">T\u00e9l\u00e9charger le CRM<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-87ab845 e-con-full e-flex e-con e-child\" data-id=\"87ab845\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da5de83 elementor-widget elementor-widget-text-editor\" data-id=\"da5de83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"chapitre\"><div class=\"ch-body\"><div class=\"step-block\"><div class=\"step-right\"><div class=\"step-block\"><div class=\"step-right\"><div class=\"step-block\"><div class=\"step-right\"><div class=\"step-block\"><div class=\"step-right\"><div class=\"step-block\"><div class=\"step-right\"><p>Cliquez sur \u00ab T\u00e9l\u00e9charger le rapport \u00bb et choisissez le format souhait\u00e9 (PDF ou XML).<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e059a33 e-con-full e-flex e-con e-child\" data-id=\"e059a33\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1b199e7 e-con-full e-flex e-con e-child\" data-id=\"1b199e7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3ae86b elementor-widget elementor-widget-heading\" data-id=\"d3ae86b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">07<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff4f46d elementor-widget elementor-widget-heading\" data-id=\"ff4f46d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">V\u00e9rifier et archiver<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d3e15fd e-con-full e-flex e-con e-child\" data-id=\"d3e15fd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-471a6c0 elementor-widget elementor-widget-text-editor\" data-id=\"471a6c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"chapitre\"><div class=\"ch-body\"><div class=\"step-block\"><div class=\"step-right\"><div class=\"step-block\"><div class=\"step-right\"><div class=\"step-block\"><div class=\"step-right\"><div class=\"step-block\"><div class=\"step-right\"><div class=\"step-block\"><div class=\"step-right\"><div class=\"offre-steps\"><div class=\"step-block\"><div class=\"step-right\"><p>Ouvrez le fichier t\u00e9l\u00e9charg\u00e9 pour en v\u00e9rifier le contenu, puis archivez-le dans un emplacement s\u00e9curis\u00e9 pour la tra\u00e7abilit\u00e9.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98d026f elementor-widget elementor-widget-text-editor\" data-id=\"98d026f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Il est recommand\u00e9 d&rsquo;adh\u00e9rer aux services compl\u00e9mentaires propos\u00e9s par les organismes (Suivi DSN de l&rsquo;URSSAF, DSN-Fiab de l&rsquo;AGIRC-ARRCO, PEP&rsquo;S de la Caisse des d\u00e9p\u00f4ts&#8230;) pour mieux comprendre le contenu des anomalies remont\u00e9es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1dd3604 e-con-full e-flex e-con e-child\" data-id=\"1dd3604\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8733892 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8733892\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Retrouvez l&rsquo;ensemble de ces \u00e9tapes, captures d&rsquo;\u00e9cran \u00e0 l&rsquo;appui, dans notre guide complet \u00e0 t\u00e9l\u00e9charger.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a11196 elementor-align-center elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"4a11196\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/ressources.group-gac.com\/l\/1052283\/2025-01-06\/tyj5\/1052283\/1736498128Zh4Zu8P1\/Guide_pour_Recuperer_les_CRM_comptes_rendus_metier_DSN.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">T\u00e9l\u00e9charger le guide (PDF) \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1565ee2 e-con-full e-flex e-con e-child\" data-id=\"1565ee2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba576e9 elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-html\" data-id=\"ba576e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:80,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- Sommaire sticky \u2014 \u00e0 placer dans un widget HTML (jamais Texte) -->\r\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Playfair+Display:wght@700&family=DM+Sans:wght@400;500;600&display=swap\" rel=\"stylesheet\">\r\n<nav id=\"custom-toc\">\r\n    <div class=\"toc-header\">Sommaire<\/div>\r\n    <ul>\r\n        <li><a href=\"#Titre1\" class=\"toc-link active\"><span class=\"toc-number\">01.<\/span> Qu'est-ce qu'un CRM (Compte Rendu M\u00e9tier) ?<\/a><\/li>\r\n        <li><a href=\"#Titre2\" class=\"toc-link\"><span class=\"toc-number\">02.<\/span> Les deux grandes familles de CRM<\/a><\/li>\r\n        <li><a href=\"#Titre3\" class=\"toc-link\"><span class=\"toc-number\">03.<\/span> Pourquoi les CRM sont-ils importants ?<\/a><\/li>\r\n         <li><a href=\"#Titre4\" class=\"toc-link\"><span class=\"toc-number\">04.<\/span>Comment r\u00e9cup\u00e9rer son CRM ?<\/a><\/li>\r\n         <li><a href=\"#Titre5\" class=\"toc-link\"><span class=\"toc-number\">05.<\/span>FAQ<\/a><\/li>\r\n    <\/ul>\r\n<\/nav>\r\n<style>\r\n#custom-toc {\r\n    padding: 10px 20px;\r\n    border-left: 2px solid #E0E0E0;\r\n    max-width: 100%;\r\n}\r\n.toc-header {\r\n    font-size: 26px;\r\n    font-weight: 700;\r\n    color: #232954;\r\n    margin-bottom: 25px;\r\n    font-family: 'Playfair Display', serif;\r\n}\r\n#custom-toc ul {\r\n    list-style: none;\r\n    padding: 0;\r\n    margin: 0;\r\n}\r\n#custom-toc li {\r\n    margin-bottom: 20px;\r\n}\r\n.toc-link {\r\n    text-decoration: none !important;\r\n    color: #CED4DA !important;\r\n    font-family: 'DM Sans', sans-serif !important;\r\n    font-size: 20px !important;\r\n    line-height: 1.2 !important;\r\n    transition: all 0.3s ease !important;\r\n    display: block !important;\r\n    position: relative !important;\r\n}\r\n.toc-number {\r\n    display: block;\r\n    font-weight: 700;\r\n    font-size: 16px;\r\n    margin-bottom: 5px;\r\n}\r\n.toc-link.active {\r\n    color: #232954 !important;\r\n}\r\n.toc-link.active::before {\r\n    content: \"\";\r\n    position: absolute;\r\n    left: -22px;\r\n    top: 0;\r\n    height: 100%;\r\n    width: 4px;\r\n    background-color: #DB6C64;\r\n}\r\n.toc-link:hover {\r\n    color: #DB6C64 !important;\r\n}\r\nhtml {\r\n    scroll-behavior: smooth;\r\n    scroll-padding-top: 100px;\r\n}\r\n<\/style>\r\n<script>\r\nwindow.addEventListener('DOMContentLoaded', () => {\r\n    const tocLinks = document.querySelectorAll('.toc-link');\r\n    const sections = document.querySelectorAll('h2[id]');\r\n    const observerOptions = {\r\n        root: null,\r\n        rootMargin: '0px 0px -70% 0px',\r\n        threshold: 0\r\n    };\r\n    const updateActiveLink = (id) => {\r\n        tocLinks.forEach(link => {\r\n            link.classList.remove('active');\r\n            if (link.getAttribute('href') === `#${id}`) {\r\n                link.classList.add('active');\r\n            }\r\n        });\r\n    };\r\n    const observer = new IntersectionObserver(entries => {\r\n        entries.forEach(entry => {\r\n            if (entry.isIntersecting) {\r\n                updateActiveLink(entry.target.id);\r\n            }\r\n        });\r\n    }, observerOptions);\r\n    sections.forEach(section => observer.observe(section));\r\n    tocLinks.forEach(link => {\r\n        link.addEventListener('click', () => {\r\n            const id = link.getAttribute('href').substring(1);\r\n            setTimeout(() => updateActiveLink(id), 100);\r\n        });\r\n    });\r\n});\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c4992d7 e-flex e-con-boxed e-con e-parent\" data-id=\"c4992d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f0a8ea elementor-widget elementor-widget-heading\" data-id=\"8f0a8ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ef16f9 elementor-widget elementor-widget-heading\" data-id=\"0ef16f9\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Titre5\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vos questions sur le CRM paie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29377f6 elementor-widget elementor-widget-n-accordion\" data-id=\"29377f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4320\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-4320\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quelle est la diff\u00e9rence entre un CRM mensuel et un CRM de rappel ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"huge huge-arrow-down-01-round\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4320\" class=\"elementor-element elementor-element-0d137a0 e-con-full e-flex e-con e-child\" data-id=\"0d137a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33b92ce elementor-widget elementor-widget-text-editor\" data-id=\"33b92ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"faq-item active\"><div class=\"faq-a\"><div class=\"faq-a-inner\">Le CRM mensuel normalis\u00e9 signale, chaque mois, les anomalies de la DSN du mois pr\u00e9c\u00e9dent et celles non corrig\u00e9es des DSN ant\u00e9rieures. Le CRM de rappel est un rapport annuel (mars N+1) qui r\u00e9capitule toutes les anomalies non corrig\u00e9es de l&rsquo;ann\u00e9e N.<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4321\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4321\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Qu'est-ce que le CRM 120 ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"huge huge-arrow-down-01-round\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4321\" class=\"elementor-element elementor-element-2a82077 e-con-full e-flex e-con e-child\" data-id=\"2a82077\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6cce569 elementor-widget elementor-widget-text-editor\" data-id=\"6cce569\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"faq-item active\"><div class=\"faq-a\"><div class=\"faq-a-inner\">Le compte rendu 120 est l&rsquo;un des deux CRM normalis\u00e9s URSSAF, transmis \u00e0 J+5 de l&rsquo;\u00e9ch\u00e9ance DSN (l&rsquo;autre, le 119, \u00e0 H+4 du d\u00e9p\u00f4t).<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4322\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4322\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Qu'est-ce que le CRM 124 ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"huge huge-arrow-down-01-round\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4322\" class=\"elementor-element elementor-element-789d3da e-con-full e-flex e-con e-child\" data-id=\"789d3da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c087cf9 elementor-widget elementor-widget-text-editor\" data-id=\"c087cf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"faq-item active\"><div class=\"faq-a\"><div class=\"faq-a-inner\">Le CRM 124 est le CRM de rappel annuel. Retrouvez le d\u00e9tail (dates, d\u00e9marche, anomalies substituables) sur notre\u00a0<a href=\"https:\/\/group-gac.com\/infographie-crm-rappel-124\/\" target=\"_blank\" rel=\"noopener\">page d\u00e9di\u00e9e au CRM 124<\/a>.<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4323\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4323\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> O\u00f9 r\u00e9cup\u00e9rer son CRM ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"huge huge-arrow-down-01-round\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4323\" class=\"elementor-element elementor-element-7f706a4 e-con-full e-flex e-con e-child\" data-id=\"7f706a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c98c7c0 elementor-widget elementor-widget-text-editor\" data-id=\"c98c7c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"faq-item active\"><div class=\"faq-a\"><div class=\"faq-a-inner\">Sur net-entreprises.fr ou via votre logiciel de paie.<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4324\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4324\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Que se passe-t-il en cas d'anomalies non corrig\u00e9es ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"huge huge-arrow-down-01-round\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4324\" class=\"elementor-element elementor-element-b797cd0 e-con-full e-flex e-con e-child\" data-id=\"b797cd0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e72ded0 elementor-widget elementor-widget-text-editor\" data-id=\"e72ded0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"faq-section\"><div class=\"faq-wrap\"><div class=\"faq-item active\"><div class=\"faq-a\"><div class=\"faq-a-inner\">Cela peut mener \u00e0 une\u00a0<a href=\"https:\/\/group-gac.com\/dsn-de-substitution-et-apres\/\">DSN de substitution<\/a>.<\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Quelle est la diff\\u00e9rence entre un CRM mensuel et un CRM de rappel ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Le CRM mensuel normalis\\u00e9 signale, chaque mois, les anomalies de la DSN du mois pr\\u00e9c\\u00e9dent et celles non corrig\\u00e9es des DSN ant\\u00e9rieures. Le CRM de rappel est un rapport annuel (mars N+1) qui r\\u00e9capitule toutes les anomalies non corrig\\u00e9es de l&rsquo;ann\\u00e9e N.\"}},{\"@type\":\"Question\",\"name\":\"Qu'est-ce que le CRM 120 ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Le compte rendu 120 est l&rsquo;un des deux CRM normalis\\u00e9s URSSAF, transmis \\u00e0 J+5 de l&rsquo;\\u00e9ch\\u00e9ance DSN (l&rsquo;autre, le 119, \\u00e0 H+4 du d\\u00e9p\\u00f4t).\"}},{\"@type\":\"Question\",\"name\":\"Qu'est-ce que le CRM 124 ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Le CRM 124 est le CRM de rappel annuel. Retrouvez le d\\u00e9tail (dates, d\\u00e9marche, anomalies substituables) sur notre\\u00a0page d\\u00e9di\\u00e9e au CRM 124.\"}},{\"@type\":\"Question\",\"name\":\"O\\u00f9 r\\u00e9cup\\u00e9rer son CRM ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Sur net-entreprises.fr ou via votre logiciel de paie.\"}},{\"@type\":\"Question\",\"name\":\"Que se passe-t-il en cas d'anomalies non corrig\\u00e9es ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Cela peut mener \\u00e0 une\\u00a0DSN de substitution.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21cb16e e-flex e-con-boxed e-con e-parent\" data-id=\"21cb16e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16aad7a elementor-widget elementor-widget-heading\" data-id=\"16aad7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Passez \u00e0 l'action<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdde6dd elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"cdde6dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">S\u00e9curisez votre conformit\u00e9 DSN<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-889ed02 elementor-widget elementor-widget-text-editor\" data-id=\"889ed02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div id=\"vis-container\" class=\"\"><div class=\"article-body\"><p>Nos experts en performance RH et fiscalit\u00e9 sociale vous accompagnent dans le traitement de vos CRM et la s\u00e9curisation de votre DSN.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bde04c6 e-con-full e-flex e-con e-child\" data-id=\"bde04c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22d8a32 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"22d8a32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/group-gac.com\/nous-contacter\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Prendre rendez-vous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5920cf0 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"5920cf0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/group-gac.com\/service\/la-dsn-conformite-et-montee-en-competence-des-equipes\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">D\u00e9couvrir l'offre DSN<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CRM paie (DSN) : CRM mensuels normalis\u00e9s (119, 120), CRM de rappel. D\u00e9finitions, enjeux et \u00e9tapes pour r\u00e9cup\u00e9rer votre CRM sur net-entreprises.fr.<\/p>","protected":false},"author":48,"featured_media":298174,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_titles_title":"CRM paie (DSN) : d\u00e9finition, types de CRM et guide pratique","_seopress_titles_desc":"CRM paie (DSN) : CRM mensuels normalis\u00e9s (119, 120), CRM de rappel. D\u00e9finitions, enjeux et \u00e9tapes pour r\u00e9cup\u00e9rer votre CRM sur net-entreprises.fr.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"none","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"CRM paie (DSN) : d\u00e9finition, types de CRM et guide pratique","_seopress_social_fb_desc":"CRM paie (DSN) : CRM mensuels normalis\u00e9s (119, 120), CRM de rappel. D\u00e9finitions, enjeux et \u00e9tapes pour r\u00e9cup\u00e9rer votre CRM sur net-entreprises.fr.","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":298174,"_seopress_social_fb_img_width":1920,"_seopress_social_fb_img_height":1080,"_seopress_social_twitter_title":"CRM paie (DSN) : d\u00e9finition, types de CRM et guide pratique","_seopress_social_twitter_desc":"CRM paie (DSN) : CRM mensuels normalis\u00e9s (119, 120), CRM de rappel. D\u00e9finitions, enjeux et \u00e9tapes pour r\u00e9cup\u00e9rer votre CRM sur net-entreprises.fr.","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":298174,"_seopress_social_twitter_img_width":1920,"_seopress_social_twitter_img_height":1080,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"crm,dsn","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[14,857],"tags":[1015,1033],"business_unit":[752],"offre":[891],"secteur":[617,658,660,662,664,665,666,876],"class_list":["post-297066","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites","category-infographies","tag-guides-pratiques","tag-dsn-de-substitution-crm","business_unit-ressources-humaines","offre-dsn-pilotage-indicateurs-rh","secteur-agroalimentaire","secteur-btp-construction","secteur-energie-environnement","secteur-industrie","secteur-sante","secteur-technologie-de-linformation","secteur-transport","secteur-retail"],"acf":{"home_slider":"Non","filtre_secteurs":[]},"_links":{"self":[{"href":"https:\/\/group-gac.com\/en\/wp-json\/wp\/v2\/posts\/297066","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/group-gac.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/group-gac.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/group-gac.com\/en\/wp-json\/wp\/v2\/users\/48"}],"replies":[{"embeddable":true,"href":"https:\/\/group-gac.com\/en\/wp-json\/wp\/v2\/comments?post=297066"}],"version-history":[{"count":14,"href":"https:\/\/group-gac.com\/en\/wp-json\/wp\/v2\/posts\/297066\/revisions"}],"predecessor-version":[{"id":487457,"href":"https:\/\/group-gac.com\/en\/wp-json\/wp\/v2\/posts\/297066\/revisions\/487457"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/group-gac.com\/en\/wp-json\/wp\/v2\/media\/298174"}],"wp:attachment":[{"href":"https:\/\/group-gac.com\/en\/wp-json\/wp\/v2\/media?parent=297066"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/group-gac.com\/en\/wp-json\/wp\/v2\/categories?post=297066"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/group-gac.com\/en\/wp-json\/wp\/v2\/tags?post=297066"},{"taxonomy":"business_unit","embeddable":true,"href":"https:\/\/group-gac.com\/en\/wp-json\/wp\/v2\/business_unit?post=297066"},{"taxonomy":"offre","embeddable":true,"href":"https:\/\/group-gac.com\/en\/wp-json\/wp\/v2\/offre?post=297066"},{"taxonomy":"secteur","embeddable":true,"href":"https:\/\/group-gac.com\/en\/wp-json\/wp\/v2\/secteur?post=297066"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}