The vision developed by GAC GROUP
What our clients think ?
Listening to customers is our concerns.
Continuous monitoring of your satisfaction
At the end of the main phases of the mission, you have the opportunity toexpress your level of satisfaction. Thus, we respond better to your expectations throughout our collaboration.
Your feedback is analyzed and integrated into our continuous improvement process by our Quality unit.
If necessary, the mission manager will contact you.
Customer service at your disposal
You have the possibility to contact us:
- By phone: 0 800 079 036 (price of a normal call)
- By email : firstname.lastname@example.org
An internal procedure for monitoring the processing of your request guarantees you a quick and appropriate response:
- The mission manager contacts you directly and remains your main contact,
- The Quality unit ensures the follow-up of your request,
- At the end of the processing, a satisfaction questionnaire is systematically sent to you.