Customer Success: ZAION - Aids & Grants

The mission summary

Zaion a Paris-based start-up offering a complete solution for processing voice customer relations based on artificial intelligence and supervised in real time.

Objective & Project

GOAL To become the leader in AI-enhanced customer relationship solutions in Europe
THE PROJECT The Smart Coaching project aims to offer intelligent interactive tools for a digitalized 2.0 relationship


90 full-time employees

Accompanying G.A.C. Group

Structuring and filing ofaids and subsidies as part of the 7th wave of the i-Nov innovation competition for start-ups and PMZs

Year and duration

2 months, in 2021

Results obtained

- Project Winner of the competition
- Recognition of Zaion's place in the Parisian AI ecosystem, and more specifically of its R&D team, Zaion Lab
- Acceleration of the Time To Market of its Smart Coaching offer

"G.A.C. accompanies Zaion for all matters related to the public financing of our innovation: CIR, AAP. It's important for us to be able to discuss our projects and our strategy with confidence and to have, beyond the realization of missions, a real partner.

🎙️ Franz FODERE President
🎙️ Nicolas DOUDOUX - CMO

The methodology deployed

Step 1 Identification of the key points of the response to the PAA

Step 2 : Support for the drafting of the application file

Step 3 : Support for the hearing stages and complements to the file

The deliverable

Grant application file

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